Shipping Policy

At Revvu, we aim to make your ordering experience simple and reliable. Please review our shipping information below before placing your order.

Order Processing

Orders are typically processed within 1–3 business days. During busy periods, promotions or public holidays, processing times may be slightly longer.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.

Shipping Times

Estimated delivery times within Australia are typically 7–21 business days after dispatch.

Please note that delivery times are estimates only and may vary depending on your location, courier delays, public holidays or circumstances outside of our control.

Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

Any free shipping promotions or offers will be clearly displayed on our website.

Tracking Your Order

Where tracking is available, your tracking details will be emailed to you once your order has been dispatched.

Please allow some time for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Information

Customers are responsible for ensuring their shipping address and contact information are correct when placing an order.

If you notice an error, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.

Delayed Orders

Occasional shipping delays can occur due to courier networks, high-volume periods, weather events or other circumstances outside of our control.

If your order has not arrived within a reasonable period after the estimated delivery timeframe, please contact us and we will assist you in investigating the shipment.

Lost or Damaged Orders

If your order arrives damaged, or you believe it has been lost during transit, please contact us as soon as possible with your order number and any relevant photos or information.

We will review the issue and work with you toward an appropriate resolution in accordance with applicable Australian Consumer Law.

Multiple Shipments

In some circumstances, products within the same order may be dispatched separately. If this occurs, you may receive more than one package or tracking number.

Contact Us

If you have any questions regarding your order or delivery, please contact the Revvu customer support team through the contact details provided on our website.